Effective Member Retention Solutions for The Fitness Industry

Jon Nasta provides world class member retention solutions that drive greater results, in less time, with half the work.

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Founding Partner of Retentions Solutions Ltd
Helping hundreds of Health Clubs keep millions of members happy

Effective Member Retention Solutions for The Fitness Industry

Building Successful Fitness Businesses Since 1998

Jon Nasta is regarded as one of the leading authorities on Member Retention. His Retain™ Model is used by hundreds of health clubs, gyms, studios and fitness centres around the world – he has helped over 2,000 clubs retain over 4 million members adding over £1.2 billion to the fitness industries revenues in the UK, USA, and the EU.

If you want to kickstart your organisations retention efforts, you can guarantee results by using our three-part Retention Lab that will:

  1. Show how to cultivate innovation and talent you have within your teams.
  2. Create a following for your Brand Promise and values within your teams and your members.
  3. Analyse and improve your member journeys.
  4. Guarantee better retention of your members and staff.

This course can be delivered in club or online.


A proven 8-week retention programme that delivers results.


Presentations that engage, articulate and challenge across all areas of member retention.


Jon offers consultancy on a 1-2-1 or group mastermind basis.

Four Stages to
The Perfect Member Experience

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Simply enter your details below and Jon will send you his 4-steps to Retention Success e-book normally available only to his Inner Circle Clients.
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Jon has consulted, advised & addressed over more than 200 clubs worldwide

Retro Fitness
Les Mills
Scottish Leisure Network
Retro Fitness
Origin Fitness
Harlands Group
Active Tameside
The Harley Medical Group
Pure Gym
Icon Health Club

What people are saying about Jon

“His mind is something else. The way he calmly looks at a situation and offers different solutions. A true gentleman and a inspirational mentor.”

“A true industry expert is the only way to describe Jon. I can recommend Jon for his professionalism, depth of industry knowledge and ability to deliver on expectations each and every time.”

“Jon is one of the most approachable professionals in the global fitness industry with a wealth of knowledge and experience in retention, strategy and more.”

“For our annual conference we strive to book keynote speakers that will inform, entertain and perhaps even challenge the thinking of our members. Jon certainly hit the mark in all three areas at this years event. Articulate, engaging and personable Jon’s presentation was very well received by all.”

“Jon’s knowledge and commitment to creating membership communication tools that positively engage with members is unrivalled.”

“Sometimes the toughest recommendations to write are for those who are truly outstanding because it is so difficult to encapsulate what makes them so special. Jon Nasta definitely falls into this category.”

“I can’t recommend Jon and his team highly enough.”

“Jon knows his subject inside out and provides expert and independent advice to enable operators to make the right decisions for their business.”

“We would recommend Jon to any clubs looking to improve their member communication and retention.”

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